you are renting a holiday home and making arrangements via a website like
low cost villa advertising service
suggest you check out very thoroughly the following with the advertiser of the
AVAILABILITY: Property owners should
update their Availability dates on a regular basis on the jmlvilas.com
web site. If they have not indicated an availability date, please email them for
2) ACCOMMODATION: Most advertisers provide excellent
accommodation details, occasionally they might have omitted some details, so if
you require additional information contact the owner. In many cases Property owners
have their own web site that shows additional details and if they do have a site
you can access this from the featured property page.
are registered or listed with their country/regionís Tourist Office and have to
comply with the guidelines on standards of accommodation and facilities &
3) BABYSITTING: If you require a baby sitter
you must ask the Property owner if they have contacts.
(see also Inventory & Deposit sections below) Small accidents can happen
when you are on holiday. Normally if a renter breaks glasses, crockery etc they
will often find replacements at the local supermarket and should always advise
the owner or agent. If there is a serious breakage - window - chair etc, the renter
should immediately report this to the owner or their agent.
5)BICYCLE HIRE: If you need to hire a bike, it might
be advisable to contact the owner when you make your booking
as to availability in the property's area.
6)BOOKING FLEXIBILITY: See No 9 Changeover Day below
as many property owners can accommodate for longer or shorter
periods depending on seasonal demand.
6)CAR HIRE: If you need to hire a car, sometimes if
you book well in advance you can secure a rental at a more
favourable price. Rental prices tend to vary from country
to country and from experience car hire in Spain is a lot
cheaper than Ireland. If you want a quote
7) CHILDREN: Some property owners do not accept children
under a certain age bracket.
8)CLEANING: Many holiday properties provide a cleaning
service and state this on their page on jmlvillas.com. Sometimes
they offer daily, weekly or just end of stay cleaning. In
other cases you either have to clean it yourself or pay additional
charges. It is advisable to check when booking.
9) CHANGEOVER DAYS: The property advertiser will usually
advise on our site the changeover days. In the peak periods
these days cannot usually be changed, however at other times
of the year many property owners will be agreeable to changing
the booking period. i.e. Instead of Saturday-to-Saturday -
Tuesday to Tuesday. You will also come across some property
owners who will be happy to let the property for a very long
weekend. If this information is not stated you can always
email the owner.
10) CHECKING IN & OUT: Please make sure you have
the owner or agent's contact details with you - mobile phone/office
phone etc and provide them with your mobile number as well.
Sometimes flights are delayed for example and you should let
the key holder know the situation. You should also agree a
check in time with them. With many properties you cannot arrive
till after 12 noon, but check the situation out when you make
the booking. If you are likely to arrive out an "unsocial
hour" then you might find that you are charged a fee
if there is an agent handling the check in.
When you leave the property, quite often you have to be out
by 10.00 in the morning to allow cleaners in and normally
times will be agreed between yourself and the owner in their
Rental Agreement or correspondence.
11) DEPOSITS: - Initial Deposit & Damage Deposit:
You will normally be asked to put down a deposit at the time
of booking. Sometimes this is non-refundable so please check
the details with the property owner. It is worth well considering
taking out Travel Insurance when you make a booking in case
you have to cancel your visit.
Many property owners now require a damage deposit to be held
throughout your visit. see section 4 above on Breakages
12) ELECTRICITY, GAS & WATER: These utilities are
expensive in most countries and are usually metered (except
with butane gas). You will usually find that these services
are included in the rent, although sometimes the electricity
is on meter and you sometimes have to pay additional charges
for heating or heating a swimming pool.
Electric voltages in most European countries are about the
same, however you might need the appropriate adaptor to use
your domestic plug in some countries. You should find out
when you arrive at a property where the trip switch/fuse board
is and also if butane gas is being provided how to change
the bottle and where to purchase a replacement.
13) INSURANCE: You should take out
adequate travel insurance when you make your booking in case you have to cancel
the holiday. In many cases if you have an accident at a property, although the
Property owner's insurance company will initially entertain the claim they may
also want to pursue your insurance company.
A property owner's insurance
will probably not cover your personal must make sure that your property is properly
covered for holiday lettings. You should advise the insurance company that it
is being let for this purpose. If you want some further information on quotes
follow this link.....
out more here
14) INVENTORY: It is normal procedure to have an inventory of the contents
that will be checked in by the local agent or owner. A damage deposit is often
held and then will not normally be returned till after the property has been vacated
and will either be paid back locally or sent to the renterís home address. You
will often find reference to this and the amount to be paid in the rental agreement.
You should check with the owner as to when you can expect to receive the
deposit back. If can be checked in with your guests.
Either the owner or local
agent should politely point out that if the visitors break equipment, if they
are glasses for example then they should replace, if it is more serious - bed,
window etc, then immediately report it.
15) KITCHENS: We encourage
advertisers on jmlvillas.com to give a description of their kitchen. They
should include an oven (conventional or microwave )They should include an oven
(conventional or microwave), Does it have a dishwasher, washing machine, iron
16) LINEN HIRE/TOWELS/COTS: Before setting off on your holiday
check out the linen hire situation. Many property owners provide linen & bath
towels (but not beach towels) and many of the properties advertised do not have
linen or towels. They would provide pillows, duvets or blankets usually. You can
often hire linen locally, which is a good idea if you are flying. Check with the
property owner when you make your booking. If you require a cot you should find
out if the owner provides these, or if you can hire one or if you have to bring
17) LOCAL FACILITIES: If the owner has not provided
a Property Handbook (see 21 below) please ask for information. Do not forget to
buy a guide book and buy local area maps.
18) LOCAL AGENT: Many
property owners will employ a local agent to check you into the property. This
person (or agency) would most likely be your point of contact if you have problems
at the property. The local agent can sometime arrange linen hire and if the owner
has not left you a Property Information book, the agent can normally tell you
about local shops, restaurants, bars and attractions.
19) PRICES /
RATES: At jmlvillas.com we encourage our clients to keep their prices
updated. Unfortunately not all advertisers do this and in some cases do not submit
their prices. If you are not certain about the information shown, email the owner
for confirmation. You will probably find that you are paying more over bank holiday
periods and in the main summer season.
20) PROPERTY CAPACITY:
Although a property might stipulate it sleeps 6, there is often the possibility
that it can sleep an addition 2 on a sofa bed. Alternatively a property stating
it sleeps 6 might only have 2 bedrooms - the other sleeping capacity being on
the sofa bed. Check the description carefully and if in doubt email the owner
21) PROPERTY HANDBOOK: We advise owners to
leave a ring bound folder with some notes about the property - how the hot water
system works, where the rubbish should be put, information on local shops, restaurants
and attractions etc.
22) RENTAL AGREEMENT: It is normal procedure
to have a rental agreement. In some countries it is the law. It will set out the
terms of the rental - prices, length of let, damage deposit and other conditions.
23) SWIMMING POOLS: Take great care if you are renting a property
with a swimming pool. In France it is now the law to have these fenced as well
as to supervise young children. You will quite often pay an additional charge
for the heating of the pool. Take great care with pools they are not always lined
with tiles and concrete and the lining can easily be damaged by a sharp object.
They are expensive to replace and you could be responsible for paying this if
a member of your party has caused the damage.
Some property owners provide telephones for incoming calls; some have a pay phone
system. If you are taking your mobile on holiday, make sure that you have contacted
the mobile phone provider to allow calls to be made to and from it when you are
not in your home country. Generally you will pay the cost of the call coming from
your home country to where the mobile is being used.
If you do not have
a mobile and there is no telephone at the property and you want friends or family
to contact you in an emergency let them have the owner or agentís number
25) TELEVISIONS: Many properties provide a television. Quite often it will
only be the local countryís networks. Some properties have satellite systems,
but these systems might not necessarily have programmes in your language. The
BBC made changes to their satellite broadcasting in 2003 and whereas the signal
used to be strong south of the Pyrenees, apparently this is no longer the case
26) WASHING / IRONS: If the property you are going to rent does not
have a washing machine, you should find out from the owner or agent the location
of the nearest laundry or laundrette. You should also check to see if the property
has ironing facilities. If you need to take an iron, there are very neat travel
irons on the market.
27) WCs: Many properties have a septic tank
rather than mains drainage and have narrow gauge pipework. Nothing other than
toilet paper should be put down any WC. You will often find in Greece & Turkey
that you will have to use a separate container for toilet paper. Blockages are
inconvenient and expensive to clear and you could be charged if a specialist is
28) WELCOME PACKS: A lot of properties provide a welcome
pack. Quite often a local agent can arrange for this if required, especially if
you are going to arrive late at night. (Bread, milk, coffee tea etc). In some
case these are included in the prices of your stay, in others it will be an additional
cost. Do not expect to have a welcome pack, as many property owners do not provide
Please note this guide has been compiled from experience and jml Property Services
takes no responsibility for the accuracy of its content.
have any further tips for people renting holiday properties that could be added
email them to us.
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