| All
Assured Shorthold Tenancies (ASTs) created on or after 6th April 2007 in England
and Wales (currently, there is no requirement to protect deposits for tenancies
in Scotland) now have to have theTenant’s deposit protected in one of the government-approved
schemes.
If a deposit is not
protected, the Landlord will be breaking the law. She/he
will be unable to regain possession of the property using notice-only grounds
for possession under Section 21 of the Housing Act 1988. The Tenant can apply
for a court order requiring the deposit to be protected, or for the Prescribed
information to be given to them. If
the court finds that the Landlord has failed to comply with these requirements,
or that the deposit is being held in accordance with an authorised scheme, the
court must either: Order the landlord to repay the deposit within 14 days of the
issuing of the court order, or Order the landlord to pay the deposit into the
designated account held by the custodial scheme administrator. The court must
also order the Landlord to pay to the Tenant (or person who paid the deposit on
his/her behalf) an amount equivalent to three times the deposit amount within
14 days of the making of the order However,
the following will not need to be registered with a tenancy deposit protection
scheme:
Tenancy
Deposit Scheme is now well established SIGNIFICANT
NUMBERS OF LETTING AGENTS HAVE NOW RESISTERED FOR THE TENANCY DEPOSIT SCHEME Since
the new rules came in April 2007, The TDS (Tenancy Deposit Scheme) has registerd
well over 5,000 letting office to the scheme. The mandatory requirement under
the Housing Act 2004 for all new Assured Shorthold Tenancies to be covered by
one of the three schemes authorised by the government from
the 6th April 2007. Lawrence
Greenberg the CEO of the Tenancy Deposit Scheme said "The industry has always
had difficulty in establishing an accurate number of letting agents in England
and Wales. However, with this number registered, it is fair to say that we have
made significant inroads into ensuring that the agency side of the private rented
sector is well coveredfor deposit protection and in a remarkably short space of
time". He
went on to say " Too many in the industry, both agents and landlords left
tenancy deposit protection to the very last minute".
Further details of all three
scheme here Back
to top ______________________________ History:
Why was there a need for protecting deposits? In
the private sector many tenants have been giving their landlord a deposit against
possible non-payment of rent or damage to property. When a tenancy comes to an
end, if there is a disagreement about the return of the deposit, much hardship
and inconvenience is suffered by both the landlord and tenant.
From 6 April 2007, all deposits, up to the level
of £25,000, taken by landlords for Assured Shorthold Tenancies in
England and Wales (this covers the vast majority
of tenancies), have had to be protected by a tenancy deposit protection scheme.
From this date, tenants should ask their landlord about the details of the scheme
when signing a new tenancy agreement. A landlord must advise the
tenant in writing where and how the deposit is being
held Important
- Please Note: With the new
rules explained in the next section, if you are a
private landlord it can be costly to try and hold the deposit yourself if you
employ an agent just "find you a tenant". Many
letting agents have decided to offer a scheme when you use their "let
only - find a tenant service" although the rent is paid to you each month
and you manage the property the agent will hold the deposit for you in the scheme
they are registered with. Paying
an agent a £10 - £25 (approx) administration charge
should be a lot less expensive than registering with the Tenancy Deposit Solutions
Ltd insurance based scheme and paying their annual membership fee and using their
"pay as you go" system whereby you have to pay each time you register
a deposit. The
disadvantage of letting the agent hold the deposit will of course be if you don't
want to let the agent know when the tenancy agreement ends and have to pay the
agent for renewing the agreement and an extension to the let fee that many agents
now charge. If
you let the property yourself you have other alternatives. You can use the
The Deposit Protection Service (The DPS) whereby
the custoldial scheme holds the deposit, or join the The Tenancy Deposit
Scheme (TDS) or don't take a deposit at all, just
more rent in advance. Remember with this final option of course if ther e is damage
at the end of the tenancy you have no funds to deduct costs from your tenant. Back
to top Please
read on for details of all the schemes: ______________________________ Why
was Tenancy Deposit Protection introduced?
Tenancy Deposit Protection will apply to all assured
shorthold tenancies in England and Wales where a deposit is taken. Virtually all
new contracts to let a property are assured shorthold tenancies. Tenancy Deposit
Protection has been introduced: -
To
ensure good practice in deposit handling, so that when a tenant pays a deposit,
and is entitled to get it back, they can be assured that this will happen.
-
To
assist with the resolution of disputes by having an Alternative Dispute Resolution
service (ADR). It will also encourage tenants and landlords to have in place,
from the outset, clear agreement on the condition of the property through best
practice, such as the use of inventories, and agreement on the condition of the
property. Back
to top ______________________________ The
Government awarded contracts to three companies to run tenancy deposit protection
schemes from 6 April 2007 The
three schemes are: -
The
Deposit Protection Service (The DPS) - the only custodial
deposit protection scheme – is free to use and open to all Landlords and Letting
Agents. The service is funded entirely from the interest earned from deposits
held. Landlords and Letting Agents will be able to register and make transactions
online. Paper forms will also be available should internet access be an issue.
The scheme will be supported by a dedicated call centre and an independent dispute
resolution service. For more information, visit www.depositprotection.com
or call 0870 707 1 707 See
also:Survey reveals landlords' postcode lottery -Tenants in South East England
more likely to damage your property - January 2009
-
Tenancy
Deposit Solutions Ltd (TDSL) is a partnership between
the National Landlords Association and Hamilton Fraser Insurance. From
the 1st April 2008 They have been be trading as
mydeposits. This insurance-based tenancy deposit
protection scheme enables landlords, either directly or through agents, to hold
deposits. You pay an annual membership fee and pay for each deeposit you register
on a "pay as you go" basis. Letting agents can also join the scheme.
For more information, visit www.mydeposits.co.uk
See
also: mydeposits will stick by all letting agentt- January 2009
-
The
Tenancy Deposit Scheme (TDS) is an insurance-backed
deposit protection and dispute resolution scheme run by The Dispute Service that
builds on a scheme established in 2003 to provide dispute resolution and complaints
handling for the lettings industry. The new scheme enables letting agents and
landlords to hold deposits. For more information, visit www.thedisputeservice.co.uk
. See
also:Tenancy Deposit Protection Withdrawn From Unregulated Letting Agents Leaflets
and posters for tenants, landlords and letting agents are available from the
DirectGov
website. Back
to top ______________________________ How
does it work? Tenants:
After 6 April 2007, when you are signing a new tenancy
agreement with your landlord, ask how your deposit will be protected. Your landlord
can provide you with the contact details of the scheme protecting your deposit.
Landlords:
You will be able to choose between two types of scheme:
a single custodial scheme and two insurance-based schemes. Custodial
scheme - The
tenant pays the deposit to the landlord;
- The
landlord then pays the deposit into the scheme
- Within
14 days of receiving a deposit, the landlord must give the tenant the prescribed
information (to be set out in secondary legislation) about the scheme being used
and the tenancy;
- At
the end of the tenancy, if the landlord and tenant agree how the deposit should
be divided, they will tell the scheme which returns the deposit, divided in the
way agreed by both parties;
- If
there is a dispute, the scheme will hold the amount until the dispute resolution
service or courts decide what is fair;
- The
interest accrued by deposits in the scheme will be used to pay for the running
of the scheme and any surplus will used to offer interest to the tenant, or landlord
if the tenant isn’t entitled to it.
Example:
A tenant pays a deposit of £1000. At the end of the
tenancy, the landlord says he wishes to keep £200 to pay for replacing damaged
furniture. The remaining £800 will be returned to the tenant. The
tenant disagrees, claiming the furniture was damaged when they moved in. Both
agree to go to Alternative Dispute Resolution (ADR), so the disputed £200 will
be transferred to the scheme administrator until the dispute is settled. In
each scheme, the deposit must be returned within ten days of the landlord and
tenant agreeing how the deposit should be divided, or within ten days following
notification of an ADR/court decision Back
to top What
happens if there is a dispute? Each
scheme contains an Alternative Dispute Resolution (ADR) service. When a dispute
occurs, and if landlord and tenant both agree to use the service, they will also
have agreed to be bound by its decision with no recourse to the courts. Disputes
will only go to the courts if the landlord and tenant do not agree to use the
ADR service. In
the custodial scheme, where a landlord or tenant does not co-operate in order
to release the deposit, i.e. by not agreeing to the release of full or part of
the deposit; and not agreeing to resolve the dispute through ADR or court, ADR
will be the default way in which to resolve a dispute. In
the insurance-based scheme, where the landlord is contactable by the scheme but
is refusing to co-operate with the scheme in terms of choosing ADR or the courts,
it will be mandatory for the case to be referred to the scheme for resolution
through its ADR service. Will
there be a charge for the use of ADR? No,
ADR is free of charge for landlords and tenants. In
the event of a dispute in the insurance-based scheme, what happens to the deposit?
If
there is a dispute and the deposit is safeguarded by an insurance-based scheme,
the landlord must hand over the disputed amount to the scheme for safekeeping
until the dispute is resolved. The
scheme administrator will divide the disputed amount in accordance with the ADR
service's, or court's, decision. For
example, a tenant has paid £1000 as a deposit. At the end of the tenancy the landlord
states that he wishes to retain £200 to pay for the replacement of damaged furniture,
but the tenant disagrees, claiming the property was already in that condition
when he or she moved in. If the landlord only wishes to retain £200, the remainder
of the deposit (£800) has therefore been agreed to belong to the tenant and should
be returned to him/her. The disputed £200 will then be transferred to the scheme
administrator until the dispute is settled.
What
happens if the landlord fails to transfer the disputed amount into the insurance-based
scheme? The
scheme itself will pay the amount due to the tenant as a result of the ADR service's
or court's decision. The scheme will then recover the money from the landlord.
In
the event of a dispute in the custodial scheme, what happens to the deposit? If
there is a dispute, the scheme will continue to hold the amount until the ADR
or courts decide what is fair. The scheme administrator will divide the disputed
amount as a result of the ADR service's, or court's, decision. The
above information supplied by http://www.communities.gov.uk/
and is © Crown Copyright - jml Property Services hold a Core Licence C02W00008738 Click
on
for a review issued by the Government - April 2007 Back
to top
______________________________ Mandatory
Tenancy Rental Deposit Protection coming to Scotland Rent
Protection in Scotland -Scottish Government - Protecting Rent Deposits A
national scheme for safeguarding rent deposits is to be introduced in Scotland,
Housing and Communities Minister Alex Neil announced today. The
Minister said it was "time to take strong action" to protect tenants, and support
the many landlords who do deal with deposits fairly. An
expert group - representing tenants, landlords, agents, consumer groups and housing
organisations - reached consensus after full discussion on a compulsory scheme
and will advise Ministers on its introduction. The
new scheme will: - Reduce
the number of wrongly withheld deposits
speed up deposit returns
ensure funds are available at the end of the tenancy
when there is a dispute, ensure that the amount returned is determined in a fair
way
Housing
and Communities Minister Alex Neil said: "When
deposits are unfairly withheld, it can cause hardship and misery for the tenant
and, in some cases, affect their ability to secure another tenancy. "We
know that in many cases it is students and vulnerable tenants who are affected,
and this is an absolute tragedy - these are the very people who can least afford
to be treated in this way. "On
the recent evidence we published on the scale and nature of this, we believe it
is time to take strong action. "We
have worked with a wide range of stakeholders to maximise consensus on this issue.
We will continue to work with them over the next few months to put in place a
practical rent deposit scheme that will offer real protection for tenants. "The
scheme will strengthen the reputation of the private rented sector in Scotland,
which makes a vital contribution to meeting housing need." Liam
Burns, National Union of Students (NUS) Scotland President said: "Students
across Scotland are delighted that the Scottish Government is acting to protect
their tenancy deposits. Unfairly withheld deposits are one of the biggest issues
for students living in the private rented sector. "Alex
Neil and the Scottish Government deserve a round of applause for taking this decision.
We look forward to continuing our work with the Minister and the stakeholder working
group to ensure we get the best possible protection for Scottish tenants." Ian
Potter, Operations Manager for the Association of Residential Letting Agents (ARLA)
said: "Safeguarding
tenants and their welfare is paramount to the property sector and we have long
advocated the introduction of a deposit protection scheme in Scotland.
"There has been much
discussion around this and it is good that talk has translated into action. Today's
announcement is a sensible outcome for us and the whole industry." Graeme
Brown, Director of Shelter Scotland, housing and homelessness charity, welcomed
the move, saying: "Shelter
Scotland has long campaigned for a tenancy deposit protection scheme in Scotland
that also offers a speedy service to resolve any disputes. "With
estimates of the amount of money unfairly withheld each year running into millions,
Scotland is clearly in need of a way to protect tenant's deposits. "We're
delighted the Scottish Government has listened to the problems faced by tenants
and welcome the chance to help develop an effective scheme." The
tenancy deposits stakeholder group, established by the Scottish Government, includes
representatives from the following organisations: Association
of Residential Letting Agents
Chartered Institute of Housing
Citizens Advice Scotland
Consumer Focus Scotland
COSLA
Crisis
National Association of Estate Agents
National Union of Students
Royal Institute of Chartered Surveyors
Scottish Association of Landlords
Scottish Council of Single Homeless
Scottish Rural Property and Business Association
Shelter Scotland
Source:
NAEA/ARLA/NFOPP Back
to top Mandatory
tenancy deposit protection coming to Scotland
25 September 2009
mydeposits.co.uk, the only tenancy deposit protection scheme specifically designed
for landlords, has welcomed the announcement by the Scottish Government that rent
deposits will soon need to be protected.
Eddie
Hooker, Chief Executive, mydeposits.co.uk, said "This
is great news for tenants in Scotland. Where deposits are being unfairly withheld,
tenants will soon have an easy-to-use way of challenging their landlord or letting
agent. Given the experience we have of operating an authorised scheme in England
and Wales, we very much look forward to offering our full support and advice to
the Scottish Executive as they seek to find the best way to implement mandatory
tenancy deposit protection." Source:
mydeposits Back
to top ______________________________ 28
August 2008 Tenancy
Deposit Protection and the 14 Day Rule 
by
Dr David Smith of Pain Smith Solicitors* There
has been uncertainty for some time over the requirement to give a tenant notice
of protection of a tenancy deposit within 14 days of the start of the tenancy.
Section 213(5) of the Housing Act 2004 requires that the tenant is provided with
the details of the scheme and the information prescribed by the Housing (Tenancy
Deposits) (Prescribed Information) Order 2007. Section 213(6)(b) requires that
this information be provided within 14 days. However,
the penalty of three times the deposit which is set out in section 214 of the
Act does not appear to apply to the giving of notice within 14 days required by
section 213(6)(b). This argument has raged between tenants and landlord for some
time in a number of County Courts. In the case of Stankova v Glassonbury (Gloucester
County Court, unreported) it was suggested (with reservation) that a failure to
register within 14 days was sufficient to require payment of the penalty. This
matter was revisited more recently in Harvey v Bamforth (SheffieldCounty Court,
unreported) and an appeal was made to a Circuit Judge which gives the decision
greater weight. In this case the landlord started proceedings for rent arrears
and the tenant responded by counter-claiming for three times the deposit for failure
to provide the necessary information. The
landlord provided the said information before the tenant lodged their counterclaim
with the Court but the tenant pursued their counterclaim. At appeal it was held
that the provision of the prescribed information, although late, was acceptable.
The Court did not clarify whether it was sufficient to provide the prescribed
information prior to the tenant lodging their claim with the Court or before the
hearing although most commentators feel that before the hearing is enough. This
decision clears up one important point, whether the tenant needs to be given the
prescribed information within 14 days and makes clear that the 14 day limit is
not absolute. However, the landlord in this case had registered the deposit within
the 14 days although he had failed to provide proper notification. This case does
not clear up the position where the landlord registers the deposit late as well
although it is indicative that this may not be fatal. As
before the best advice is to register as soon as possible, even if late and work
from there *Dr
David Smith is a trainee solicitor with PainSmith Solicitors, a niche practice
specialising in residential landlord and tenant law. PainSmith
Solicitors Legal Advisors are provided for information only and are not legal
advice. If you do have a legal problem, you should talk to a lawyer or adviser
before making a decision about what to do. PainSmith
Solicitors Legal Updates are provided for information only and are not legal advice.
If you do have a legal problem, you should talk to a lawyer or adviser before
making a decision about what to do. You may wish to use the CLS/CDS Directory
(www.justask.org.uk/public/en/directory) to locate an adviser. The information
provided here is written for people resident in, or affected by, the laws of England
and Wales only. You should note that date given in the update and be aware that
the information given may become inaccurate due to changes in the law or its implementation.
Back
to top See
also Arbitration
- April 2008 - by David Smith - Pain Smith Legal update See
also: Statutory
code of Practise on racial equality in housing ARLA’s
Response to the Law Commission Report - August 2008 and
The
Law CommissionHousing: Encouraging Responsible Letting
______________________________ Tenancy
Deposit Protection - article by Dr David Smith of Pain Smith Solicitors April
2007* Please
click on the logo below to download this article in PDF format 
*
Article
courtesy of PainSmith Solicitors are a niche
practice specialising in Landlord and Tenant Law. Based in Medstead in Hampshire,
they are ideally situated to provide an efficient service to clients nationwide
as well as those based in Central London and the Home Counties. Back
to top _____________________________________
........... Tenancy
Deposit Solutions Ltd announces fees for tenancy deposit protection scheme - PRESS
RELEASE 5th March 2007 Tenancy
Deposit Solutions Ltd (TDSL) has announced its tariff for landlords who join the
tenancy deposit protection scheme. TDSL, which is sponsored by the National Landlords
Association (NLA) and administered by Hamilton Fraser Insurance, is designed for
landlords who wish to continue to hold deposits themselves, rather than transfer
them into a custodial scheme. It will be mandatory for all landlords who take
deposits for assured shorthold tenancies in England and Wales on or after 6 April
2007 to join a Government-authorised tenancy deposit protection scheme. Landlords
will be legally required to protect the tenant's deposit and provide details of
the scheme to the tenant within 10 days. **NLA
members: Scheme Joining Fee (per landlord) £47.00
- Non NLA members £58.75 Protection
Fee (per deposit) NLA members £26.00
(first 4 deposits p.a., £30 thereafter) Non NLA members £30.00
Annual
Scheme Renewal Fee: NLA members £14.70 for NLA Members
& Non Members. Fees include VAT at the applicable rate David
Salusbury, chairman of TDSL, comments: "As we prepare ourselves for implementation
of tenancy deposit protection on 6 April, the announcement of fees is an important
milestone. We believe landlords will find the tariff attractive. Our insurance-based
scheme will enable them to continue to hold deposits as at present, which gives
a landlord a form of security against any damage that may occur during a tenancy.
Many landlords feel that this stability contributes to the long term success of
their business. Transferring funds into a custodial scheme could be a cumbersome
alternative, particularly for a landlord with a substantial property portfolio."
"Paying
a modest fee to protect a deposit is far better than being ordered by the Court
to pay the tenant a substantial penalty of three times the amount of the deposit.
That could amount to a massive £1,761 for each deposit that is not protected,
based on the average deposit of £587." **
Correct
at time of publication, for current fees visit www.mydeposits.co.uk.
Landlords
can register with Tenancy Deposit Solutions to protect a deposit and find out
more by visiting the TDS website www.mydeposits.co.uk.
For
further information, landlords, tenants and other interested parties should visit:
www.mydeposits.co.uk
or www.communities.gov.uk The
National Landlords Association has members right across the United Kingdom, including
five special corporate members, Birmingham Midshires, Bristol & West, Mortgage
Express, Mortgage Trust and Paragon, and forty local authorities who are associate
members. It protects and promotes the interests of private landlords of residential
property and represents their views to government, local authorities and the media.
The NLA seeks a fair legislative and regulatory environment for the private-rented
sector while aiming to ensure that landlords are aware of their rights and responsibilities.
It campaigns to raise standards in the sector whilst fostering a professional
and amicable relationship between landlord and tenant Hamilton
Fraser Insurance is the trading name of HFIS plc, a long-established insurance
broker, authorised and regulated by the Financial Services Authority. Hamilton
Fraser provides insurance services to clients throughout the UK and is located
in New Barnet, Hertfordshire. Hamilton Fraser is a major player in the highly
specialised property insurance sector, and offers a tailored product, branded
as "Landlord Solutions" to both residential landlords and managing agents, underwritten
by AXA Insurance(UK) plc. The NLA and Hamilton Fraser have a long-standing relationship,
with Hamilton Fraser offering its range of Landlord Solutions insurance products
to members of the NLA.

Back
to top _____________________________________ Tenancy
Deposit Protection - article by Dr David Smith of Pain Smith Solicitors March
2007* Please
click on the logo below to download this article in PDF format 
*
Article
courtesy of PainSmith Solicitors are a niche
practice specialising in Landlord and Tenant Law. Based in Medstead in Hampshire,
they are ideally situated to provide an efficient service to clients nationwide
as well as those based in Central London and the Home Counties. _____________________________________ NALS
Press Release November 2006 Click Here Back
to top _____________________________________ Further
information The
Tenancy
Deposit Protection (TDP) means that as from
April 2007 deposits will have to be placed in
the authorised Tenant Deposit Scheme- Tenant Deposit Protection. These will either
be in "custodial" or "insurance" schemes which will be run
by independent third providers. These schemes will be able to help resolve disputes.
Landlords who take deposits will have to join a scheme. If they don't they risk
having to pay a penalty of three times the deposit to the tenant. In
the Custodial scheme landlords will pay deposits into an account where it will
stay until the tenancy ends, when either party can apply to have it returned.
Once the landlord and tenant agree on how it should be split the scheme adminitrator
pays out. The
insurance scheme is more complex in that the deposit will be kept by the landlord
on the basis that when the tenancy ends, the amount agreed between landlord and
tenant will be paid out to the tenant. The
insurance only comes into effect if at the end the tenancy the landlord doesn't
pay back part or all of the deposit. If this happens, the tenant can ask the administrator
to step in and the landlord will have to pay the amount in dispute into an account
until the dispute is settled. The insurance will pay out if the landlord fails
to pay the deposit into the account. N.B.
This information should not be relied on for accuracy and is presented here without
the responsibility of jml Property Service and the website it is being displayed
at. ©jml property Services 11-05 Back
to top The
following information is from http://www.communities.gov.uk/
and is © Crown Copyright 1995 - jml
Property Services hold a Core Licence C02W00008738 General
Note: Reference
below to "landlord" should also be taken to include any other person that takes
the deposit on the landlord's behalf i.e. a letting agent. Q.1
Why should the Government protect tenants' deposits? A.
So that, when a tenant pays a deposit, and he or she is entitled to get all or
part of it back, the tenant can be assured that this will happen.
Q.2 Aren't these provisions unfair on good landlords?
A.
No. Most landlords deal fairly with tenancy deposits and are already acting responsibly
by safeguarding deposits. However, these provisions need to be put into place
to ensure the minority of bad landlords to act responsibly by safeguarding tenancy
deposits. TDP puts into place a simple process for all landlords to ensure tenancy
deposits are safeguarded. This is in the interests of both landlords and tenants.
Q.3 What sort of tenancies will deposit protection apply to?
A. All deposits taken by landlords in relation
to assured shorthold tenancies ("AST") - the most common form of new tenancy -
in England and Wales.
Q.4 What is the average deposit for an assured shorthold tenancy in England?
A.
The most recent Survey of English Housing (05/06) found
that the average deposit for an AST in England is £695. Q.5
How will deposit protection work in practice?
A. There
will be two types of scheme: a custodial scheme and one or more insurance - based
schemes. The landlord - not the tenant - will have the option to choose whether
to safeguard the deposit in the custodial or insurance-based scheme. A landlord
will have 14 days to safeguard a deposit from the day he receives it. The landlord
will have to provide the tenant prescribed information about the scheme safeguarding
the deposit within these 14 days. To avoid disputes having to go to the courts,
both schemes will be supported by an alternative dispute resolution (ADR) service
- although the use of this will not be compulsory. Q.6
How can tenants find out if their deposit is protected?
A. Within
14 days of receiving a deposit, landlords will have to provide tenants will details
of which scheme is protecting the deposit. The scheme will be able to confirm
if the deposit is protected. Details of the scheme administrators, and how to
contact them, will be available once the contracts have been awarded, later in
this year. Q.7
When will the schemes come into effect?
A. Tenancy
Deposit Protection (TDP) will start on 6 April 2007. Schemes: Q.8
Who will be running the schemes? A.
A competitive tendering exercise, under European Union
procurement rules, is underway to select suppliers to run the schemes. Q.9
What stage is the procurement exercise at? A.
Detailed negotiations with short-listed suppliers have
recently been completed. The Government expects to be in a position to award contracts
for a custodial scheme, and one or more insurance-based schemes, later this year. Back
to top Custodial
Scheme Q.10
How will the custodial scheme work?
A. The tenant will pay the deposit to the landlord
as now. But - and here's the difference with the insurance-based scheme - the
landlord will then pay the deposit into the custodial scheme. At the end of the
tenancy, if the landlord and tenant agree how the deposit should be allocated,
they will tell the scheme, which will pay out the money as agreed.
Q.11 What happens if the landlord or tenant cannot contact the other party
to obtain agreement or where one party is being un-cooperative?
A. A 'single claim' can be submitted in these
circumstances. Where a landlord cannot contact the tenant, he may submit a single
claim indicating the reason for the claim, ie due to rent arrears or damage, providing
evidence. Where a tenant cannot contact the landlord and makes a single claim,
no other reason is required, as the deposit is the tenant's money. Where a landlord
or tenant is contactable but one party refuses to co-operate in order to release
the deposit, ie by agreeing deposit release or agreeing to resolve any dispute
via ADR or court, a single claim can be made. Refer to Q.22 for what happens in
the event of a dispute.
Q.12 Will landlords have to pay to transfer the deposit to the custodial scheme?
A. No. The custodial scheme will be free to use
by landlords and tenants.
Q.13 How will the custodial scheme be paid for?
A. Deposits held in the custodial scheme will
earn interest which will go to the contractor to pay for the running of the scheme.
The remainder will be used to pay interest to the tenant/landlord. Where the deposit,
or part of it, is divided between the landlord and tenant the interest will be
allocated pro-rata.
Q.14 Will the addition of interest on the deposit affect a tenant's entitlement
to housing benefit?
A. Whilst the deposit is being held under the
custodial scheme, the tenant is unable to use the deposit and any interest accrued.
As a result during the period of the tenancy the interest that accrues will be
disregarded for the purposes of housing benefit. However, at the end of the tenancy
the position may change. When the deposit and any interest is returned to a housing
benefit claimant, provided that a claimant's capital remains under £6K then the
capital will continue to be disregarded. If the deposit and the interest received
raises the claimant's capital to over £16K then benefit will cease to be paid.
In practice, however, since it is likely that the deposit will be transferred
to a new tenancy the returned deposit plus any accrued interest may only have
a minimal, if any, effect on entitlement to benefit. Insurance-based Scheme
Q.15 How will an insurance-based scheme work?
A. The tenant will pay the deposit to the landlord
as now. The landlord will retain the deposit and participate in insurance arrangements
which will assure the return of the deposit (or part of it) to the tenant when
he or she is entitled to it. The precise nature of these arrangements will be
determined by the outcome of the current tender process. Refer to Q.23 for what
happens in the event of a dispute. Q.16
Will a landlord pay for the deposit to be covered by an insurance-based scheme?
A.
Yes. Landlords will pay a fee to belong to an insurance-based
scheme. This will safeguard the deposit, should it be misappropriated.
Q.17
How much will the fee be? A.
The scheme administrator will decide on these arrangements.
Q.18 Will the proposed insurance-based scheme be open only to landlords who
are members of a trade body or professional organisation?
A. No. The use of any scheme will not be dependent
on membership of any trade body or professional organisation Disputes
Q.22 What happens when there is a dispute over the return of the deposit? A.
Each scheme will contain an alternative dispute resolution
(ADR) service. when a dispute occurs, and if landlord and tenant both agree to
use the ADR service, they will also have agreed to be bound by its decision with
no recourse to the courts. Disputes will only go to the courts if the landlord
and tenant do not agree to use the ADR service. In the custodial scheme, where
a landlord or tenant does not co-operate in order to release the deposit, ie by
not agreeing to the release of full or part of the deposit; and not agreeing to
resolve the dispute through ADR or court, ADR will be the default way in which
to resolve a dispute. In the Insurance-based scheme, where the landlord is contactable
by the scheme but is refusing to co-operate with the scheme in terms of choosing
ADR or the courts, it will be mandatory for the case to be referred to the scheme
for resolution through its ADR service. Q.23
Will there be a charge for the use of ADR?
A.
No, ADR will be free of charge for landlords and tenants.
Q.24 In the event of a dispute in the insurance-based scheme, what happens
to the deposit?
A. If
there is a dispute and your deposit is safeguarded by an insurance-based scheme,
your landlord will not be able to keep hold of the amount in dispute until the
dispute is settled. Instead, the landlord will be required to transfer to the
scheme administrator the amount of the deposit that is in dispute. The scheme
administrator will divide the disputed amount in accordance with the ADR service's,
or court's, decision. For example, say that a tenant has paid £1000 as a deposit.
At the end of the tenancy the landlord states that he wishes to retain £200 to
pay for replacing damaged furniture, but the tenant disagrees claiming the property
was already in that condition when he or she moved in. If the landlord only wishes
to retain £200, the remainder of the deposit (£800) has therefore been agreed
to belong to the tenant and should be returned to him/her. The disputed £200 will
then be transferred to the scheme administrator until the dispute is settled.
Q.25
What happens if the landlord fails to transfer the disputed amount into the insurance-based
scheme? A.
The scheme itself will pay the amount due to the tenant as a result of the ADR
service's or court's decision. The scheme will then recover the money from the
landlord. Q.26
In the event of a dispute in the custodial scheme, what happens to the deposit? A.
The deposit will of course be held in the custodial scheme already. If the landlord
and tenant cannot agree how the deposit should be divided, the disputed amount
will remain in the scheme. The scheme administrator will divide the disputed amount
as a result of the ADR service's, or court's, decision. Back
to top Treatment
of Deposits/Existing Deposit Schemes Treatment
of Deposits Q.27
When must deposits be paid back? A.
When the landlord and tenant agree how the deposit should be returned, in full
or in part, it must be paid back within 10 days. In the custodial scheme: within
10 days of the scheme being notified of agreement between the landlord and tenant
or notified of an ADR/court decision. In the insurance-based scheme: within 10
days of the tenant requesting that the landlord return his deposit or, where there
is a dispute, within 10 days of the scheme being notified of the ADR service's,
or court's, decision. Q.28
Can't it be paid back before then - ie on the last day of the tenancy? A.
Yes. 10 days is the maximum. In practice, DCLG would like to see deposits returned
more quickly and will be working with potential scheme administrators to see how
this can best be achieved. Many landlords currently pay the deposit back on the
last day of the tenancy. In the insurance-based scheme, if the landlord and tenant
agree on the amount to be returned, the deposit can be returned on the last day
of the tenancy.
Q.29 What happens if a deposit has not been protected? A.
Currently, a landlord can obtain an order for possession of an AST at any point
after the first six months of the tenancy providing any fixed term has expired
and the landlord gives the tenant at least two months' written notice (Under Section
21 of the Housing Act 1988). This is known as 'notice-only'. However, under TDP,
the landlord is unable to regain possession of the property using the usual 'notice
only grounds', if the deposit has not been safeguarded within 14 days of the landlord
receiving it. Tenants can also apply for a court order requiring the deposit to
be safeguarded or the prescribed information to be given to him about the scheme
in which the deposit is safeguarded. Where the court believes that the landlord
has failed to comply with these requirements, or the deposit is not being held
in accordance with an authorised scheme, the court must either order the landlord
within 14 days of the making of the order to repay the deposit; or order the landlord
to pay the deposit to the custodial scheme administrator. The court must also
order the landlord to pay to the tenant a fine of three times the deposit amount
within 14 days of the making of the order.
Q.30 What if a tenant moves out of their home before realising that their deposit
hasn't been protected? A.
The tenant will need to apply for a court order and the court will order the
landlord to repay the deposit amount to the tenant. In order to avoid this situation,
tenants should make sure that their landlord has given them the prescribed information
relating to the scheme that is safeguarding their deposit, and check that the
deposit is safeguarded, within 14 days of paying the deposit. Q.31
How will this affect deposits paid for ASTs which start before 6 April 2007? A.
The legislation will only apply to new deposits paid for ASTs entered into on
or after 6 April 2007. Any deposit paid before this date will not need to be safeguarded
by a tenancy deposit scheme. What happens if the tenant renews their contract
after 6 April 2007? If the tenant decides to remain in their existing rented property
beyond the initial fixed term of 6 months, how the deposit is treated will depend
on how the tenancy is continued: Periodic tenancy - ie the tenancy continues with
no new agreement - TDP will not apply, as no new AST will have been created. Replacement
tenancy - ie a new AST is created between the same landlord and tenant for the
same property on substantially the same basis, - TDP will apply to the initial
deposit that was paid prior to 6 April 2007. Q.32
Can landlords avoid TDP by not taking a deposit at all? A.
Other options have always been open to landlords but most landlords will want
to continue to take a deposit in order to protect their interests. Existing Deposit
Schemes Q.33 Where do these provisions leave organisations that already have voluntary
schemes up and running? TDP will replace voluntary schemes. Voluntary schemes
will not be permitted to take new deposits in England and Wales from 6 April 2007.
Any private organisation was eligible, under the competitive tendering process,
to submit a bid to run a scheme. DCLG recognise the specialised knowledge that
such organisations have and they were welcome to submit bids in response to the
two Notices published in the Official Journal of the European Union in August
2005. Q.34
Some local authorities operate rent deposit schemes. Will these be covered by
TDP? A.
It depends. Where a rent deposit scheme actually pays money to the landlord on
behalf of the tenant, then this will need to be protected by TDP. However, where
the rent deposit scheme offers a letter of guarantee, no money passes to the landlord,
so TDP will not apply. ©
Crown Copyright 1995 - jml
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NALS
AGENTS WELL PLACED TO MEET NEW CUSTODIAL REQUIREMENTS SET BY GOVERNMENT (Press
Release November 2006)
The
National Approved Letting Scheme (NALS) has welcomed the much-awaited announcement
from the Government over the awarding of contracts to operate the new Tenancy
Deposit Schemes coming into effect in April 2007. NALS has reassured member firms
of their strong position in terms of being able to access an insurance based scheme
and continue to hold deposits if they choose to do so.
NALS chair Caroline Pickering said: “Firms which have recognised the long term
benefits of being part of a Government backed accreditation scheme will now be
able to access the statutory Tenancy Deposit Schemes. We are currently in discussions
with The Dispute Service Ltd1, which has been awarded a contract, on the review
we are undertaking of NALS Client Money Protection arrangements, to ensure our
cover for accredited firms fully meets their requirements. We will also be interested
to learn more about the scheme operated by the National Landlords Association
(NLA)2 which we understand agents can also access. With the legislation coming
into effect in April 2007, agents who are not part of NALS or a professional body
should be looking at the way in which they operate their business if they wish
to continue to hold deposits." Pickering’s
commitment to NALS firms and driving industry best practice doesn’t stop there
- recently aboard as the new voice of NALS, she’s keen to push further ahead in
driving up standards in the private rented sector: “This
move by the Government has been a long time coming for the industry with around
60 per cent of firms totally unregulated. These new requirements raise the bar
for those who have never come under any form of regulatory umbrella and if they
want to avoid the position of having to tell landlords that they are not allowed
to hold deposits, as they do not meet scheme requirements, they should act now.
We’re continuing to work to actively support accredited firms to highlight the
benefits of seeking out an
agent who displays our logo.” NALS
is backed by the Government and leading professional bodies and is the most reliable
benchmark for landlords and tenants to compare the standards of service they receive
from residential lettings agents. All members of the scheme offer client money
protection cover, maintain professional indemnity insurance and operate professional
customer complaints procedures. For
more information visit www.nalscheme.co.uk
1.
The Dispute Service Limited will run an insurance-based scheme, directed primarily
at letting agents. It will also run the scheme’s Alternative Dispute Resolution
service. 2.
The National Landlords Association is the UK’s largest private rented sector landlord
association and has members across the United Kingdom. It protects and promotes
the interest of private residential landlords and represents their views to government,
local authorities and the media. The NLA seeks a fair legislative and regulatory
environment for the private-rented sector while aiming to ensure that landlords
are aware of their statutory rights and responsibilities. It campaigns to raise
standards in the private rented sector whilst fostering a professional and amicable
relationship between landlord and tenant. The
National Approved Letting Scheme board comprises: Caroline Pickering (Chair),
representatives from RICS, ARLA and NAEA who are Directors of the Scheme, alongside
representatives from DCLG, the BPF and the Housing Corporation. Back
to top _________________________________
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Landlords Insurance  ________________________________ NLA
wins contract to run Tenancy Deposit Protection Scheme The
National Landlords Association (NLA) is delighted to announce that, in partnership
with Hamilton Fraser Insurance (HFIS plc), it has been awarded a government contract
to operate an insurance-based tenancy deposit protection scheme. The NLA will
sponsor the scheme which Hamilton Fraser will administer.
The Housing Act 2004 requires the Government to introduce mandatory tenancy deposit
protection. With effect from 6 April 2007 any landlord taking and holding a deposit
on an Assured Shorthold Tenancy (AST) in England and Wales will by law be required
to be a member of such a scheme. The
scheme will safeguard tenants’ deposits, ensure that they get part or all of their
deposit back at the end of the tenancy if they are entitled to, and offer an alternative
way of resolving disputes.
“Our key corporate objective is to nurture and encourage a professional private-rented
sector. We support initiatives aimed at preventing malpractice among the small
minority of rogue landlords who wrongly withhold deposits”, said David Salusbury,
Chairman of the NLA. “The award of a government contract to run such a scheme
is a major step forward for the NLA and reflects the growing professional role
of the Association”. The
Scheme will be the only tenancy
deposit protection scheme that is specifically designed
for landlords wishing to hold deposit money themselves during a tenancy. Lettings
agents and other third parties acting on behalf of landlords, as individual landlords,
will be eligible to join the NLA scheme. David
Salusbury continued: “Taking a deposit against unreasonable damage to a property
is one of the few safeguards open to landlords. We have a scheme that enables
landlords to hold tenancy deposits in a manner that is fair and equitable to both
landlord and tenant. We hope that all those involved in the market will welcome
this development as a positive contribution to the well-being of the private-rented
sector”. Eddie
Hooker, Managing Director of Hamilton Fraser Insurance, the administrators of
the scheme, said: “After an exhaustive 18-month procurement process, we are delighted
to have been awarded the contract. In our experience, as major suppliers of property
and rent guarantee insurance to residential landlords, we see a significant number
of claims for damage to properties caused by a minority of tenants and for non-payment
of rental income. Our scheme allows the landlord to retain control over the deposit
he receives from the tenant, which for many landlords is the most important safeguard
against damage to the property and any other such problems that might arise”.
David
Salusbury concludes: “This important new initiative gives us the opportunity to
further our aim of raising standards in the private-rented sector, for the benefit
of both tenants and landlords”. 
The
National Landlords Association, founded as the Small Landlords Association in
1973, has members right across the United Kingdom, including five special corporate
members, Birmingham Midshires, Bristol & West, Mortgage Express, Mortgage Trust
and Paragon, and forty local authorities who are associate members. It protects
and promotes the interests of private landlords of residential property and represents
their views to government, local authorities and the media. The NLA seeks a fair
legislative and regulatory environment for the private-rented sector while aiming
to ensure that landlords are aware of their statutory rights and responsibilities.
It campaigns to raise standards in the private-rented sector whilst fostering
a professional and amicable relationship between landlord and tenant. jml
Property Services are members of the National Landlords Association
in the UK Back
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