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jml Property Services Fact File

Professional Property Organisations in the UK, Ireland and other countries

  NFOPP The National Federation of Property Professionals

The federation was formed after ARLA and the NAEA agreed to joined forces in January 2007. It was formed to facilitate the coming together of specialist divisions to provide wider expertise for members in residential sales, letting and management, auctioneering, commercial and business agency and the buying and selling of property overseas.

The federation is located at purpose built offices in Arbon House, Tournament Court, Warwick and the NAEA - The National Association of Estate Agents, ARLA - Association of Residential Letting Agents, NAVA - National Association of Valuers and Auctioneers and ICBA - Institution of Commercial & Business Agents are division within the Federation and are based at Arbon House.

NFOPP Website

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NAEA - The National Association of Estate Agents

It is the UK's leading professional body for estate agency. Its 10,000 members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.

Founded in 1962 by estate agent and entrepreneur Raymond Andrews, the NAEA was established with the goal of upholding good practice and high professional standards in UK estate agency. This struck a chord with the industry at a time when there was little representation for estate agents and has allowed the Association to grow phenomenally over the years.

Today, its key roles include providing help and guidance for property professionals across a broad spectrum of disciplines while continually campaigning to make the property market more efficient and user-friendly for the home buying and selling public.

As a leading player in the property industry, the NAEA offers significant benefits to both estate agents and consumers.

NAEA Website

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 ARLA - Association of Residential Letting Agents

Neville Lee and John Birch as the professional and regulatory body for letting agents in the UK formed the Association of Residential Lettings Agents (ARLA) in 1981. It was recognised that the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important and growing sector of the property market.

ARLA has 1,800 member offices throughout the UK including large multi-branch national companies as well as the smaller single office practices. Membership is achieved only by agents who demonstrate that they have a thorough knowledge of their profession and that they conduct their business according to current best management practice

All members are required to have professional indemnity insurance cover. In addition they are covered by a bonding scheme, which provides financial protection for client monies, which have been misappropriated.

ARLA members are governed by the Code of Practice providing a framework of ethical and professional standards at a level far higher than the law demands. The Association runs a series of meetings, training courses and seminars at local and national levels to ensure that members are kept fully up to date with the latest best practice. Examinations are held regularly and membership rules require all member offices to have professionally qualified staff by the year 2000. Members' accounts are required to be audited annually ensuring that they conform to stringent accounting practice.

See also:The Supply of Rented Housing - Select Committee Could Have Gone Further, says ARLA - May 2008

ARLA’s Response to the Law Commission Report - August 2008 and The Law CommissionHousing: Encouraging Responsible Letting

ARLA Website

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APIP - The Association of Professional Inventory Providers

The Association for Accredited Inventory Providers (APIP) aims to provide a service for either in-house or independent inventory providers - by offering a recognised standard of inventory provision, provision of advice and guidance and opportunities for professional development.

APIP also provides landlords, property management agents and tenants with the names of and access to accredited inventory providers, with the reassurance that an APIP member is meets professional requirements, is fully insured and follows the APIP Code of Practice.

See also: Inventories in the UK Domestic Rentals Market

APIP Website

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NAVA - National Association of Valuers and Auctioneers

The Association was established in 1988 in order to bring together like minded professionals aiming at an industry standard. Members are drawn from the fields of Valuing, Auctioneering and Insolvency, providing a valuable cross-section of talent and experience.

Founded on the principles of Expertise, Experience, Integrity and Honesty, the Association provides a focal point for the widespread membership throughout the UK.

General meetings throughout the year plus the Association's AGM means that members benefit from a constant exchange of ideas and practices. In addition, an ongoing programme of Continued Professional Development (CPD) ensures that members are kept informed of legislation and best practices as well as providing specialist education.

NAVA Website

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ICBA - Institution of Commercial & Business Agents

The Institution of Commercial & Business Agents (ICBA) is one of the UK's professional body's for commercial and business transfer agency. Its members are bound by strict rules of conduct to ensure they offer you the highest level of integrity and service, while the Institution's entry qualification means you can be sure you are dealing with an expert. By choosing an ICBA member you can feel secure in the knowledge that you and your business are in safe hands.

It is a division of the National Federation of Property Professionals (NFOPP) to support the distinct professional needs of members specialising in the commercial and business transfer sector.

It has a strong focus on continuing professional development (CPD) and on professional training. As a specialist in the commercial sector you know that managing the sale, letting or purchase of commercial premises requires a high degree of technical knowledge and calls for specialist marketing and yet, before ICBA developed its commercially-focussed courses, there was no ongoing training available in Britain for those working in the sector.

In addition to the courses, ICBA have developed nationally recognised and accredited qualifications in Commercial Property Agency - the Technical Award and Diploma, which are the route into corporate membership of the ICBA.

ICBA Website

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RICS - Royal Institute of Chartered Surveyors

The Royal Institution of Chartered Surveyors - is the pre-eminent organisation of its kind in the world. As such, it represents everything that is good in the property profession. Their members offer the very best advice on a surprisingly diverse range of land, property, construction and related environmental issues. As part of their role, they help to set, maintain and regulate standards. They also provide impartial advice to governments and policy-makers.

RICS can trace its history back to 1792 when the Surveyors Club was formed. However, the foundations of the current modern organisation really started to take shape when 20 surveyors met at the Westminster Palace Hotel under the chairmanship of John Clutton and appointed a sub-committee to draw up resolutions, by-laws and regulations. This was done in order to establish a professional association to represent surveyors and the growing property profession.

The key roles of RICS are to:

  • Regulate and promote the profession
  • Maintain the highest educational and professional standards
  • Protect clients and consumers through a strict code of ethics
  • Provide impartial advice, analysis and guidance

RICS Website

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NALS - National Approved Letting Scheme

The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.

The aims of the Scheme

  • To provide an accreditation scheme which establishes minimum levels of service and is open to all bona fide firms and Residential Social Landlords providing lettings and management services in the private rented sector. Firms will be required to meet the criteria and standards that may from time to time be reviewed by the Board to ensure a dependable service to landlords and tenants incorporating the highest levels of consumer protection.
  • To monitor compliance by those accredited to the Scheme and oversee complaints handling by member firms and withdraw or suspend accreditation as a means of giving confidence to property owners and tenants dealing with a member of the Scheme.
  • To promote best practice in lettings and management by agents in respect of the private rented sector and, where appropriate, publish and promote information to members.
  • To undertake a proactive PR campaign to promote membership in order to increase the number of member firms so that the Scheme becomes self-funding as soon as possible.

NALS Website

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Association of Independent Inventory Clerks - AIIC

The AIIC are dedicated to promoting the highest possible standards of accuracy and reliability and have been endorsing high levels of professionalism in the inventory business since 1996.

Since the AIIC was established in 1996 its aim has been to ensure that every landlord, tenant and agent in the UK is aware of the importance of the inventory process and the benefits of employing an independent, professional independent inventory clerk.

The AIIC ensures that proper information and training is available for all members to provide the best possible service. Don't be fooled by businesses claiming to provide inventory services where they may have little or no experience in the field. The growing popularity of the lettings industry has seen an increase in these types of companies. You can be assured that by using an AIIC member independent inventory clerk:

AIIC Website

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The Association of Residential Managing Agents (ARMA)

The Association of Residential Managing Agents (ARMA) is the only body in England & Wales to focus exclusively on matters relating to the management of residential leasehold blocks of flats. With some 200 corporate members, ARMA's founding aim is working towards improving standards for lessees, resident management companies and investor freeholders.

It is estimated that there are some 1.5 million private leasehold flats in England and Wales. Whether the buildings in which they are situated are owned and controlled by investor freeholders or the lessees themselves, a large proportion employ managing agents to handle the day to day running and ongoing cyclical maintenance of their buildings. Managing agents have a unique and important role to play in managing other people's homes and money - a role that requires an in-depth knowledge of residential management, a wide range of skills and the utmost professionalism.

ARMA Website

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NLA - National Landlords Association See also The National Landlords Association (NLA) and the National Federation of Residential Landlords (NFRL), who together represent nearly 20,000 landlords, have announced they are to merge creating the largest representative body for landlords in the United Kingdom ansd other Information from the NLA

Is the leading independent national organisation for private residential landlords. Formerly known as The Small Landlords Association and Founder President Mrs Lillian Cline.


  • a unified voice for private landlords throughout the UK
  • from large portfolio landlords to single-bedroom flats.
  • promoting and protecting members' interests to national and local government

There are now over 50 Acts of Parliament and more than 70 sets of regulations governing the private-rented sector.

This increasingly heavy regulatory burden means it is more important than ever that landlords understand the legal and regulatory environment in which they manage their lettings.

They seek a fair legal and regulatory environment for landlord and tenant, and actively lobby the government at all levels on behalf of our members. They also help ensure that our members are aware of their statutory rights and responsibilities.

They currently represent over 13,000 fee paying members throughout the UK and from all walks of life; from full-time landlords with large property portfolios to those with houses-of-multiple-occupancy or with single bedroom flats.

They employ over 40 staff, based at their London head office and throughout the UK. Our network of regional representatives and branches provide an important link with local authorities and our members.

NFRL - National Federation of Residential Landlords See also The National Landlords Association (NLA) and the National Federation of Residential Landlords (NFRL), who together represent nearly 20,000 landlords, have announced they are to merge creating the largest representative body for landlords in the United Kingdom

Formerly known as the Southern Private Landlords Association.The National Federation of Residential Landlords (NFRL) is a not for profit organisation representing good residential landlords throughout the UK. It merged with the NLA - National Landlords Association in July July 2008

NLA Website

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British Property Federation (BPF)

The British Property Federation is a membership organisation devoted to representing the interests of all those involved in property ownership and investment. They aim to create the conditions in which the commercial property industry can grow and thrive, for the benefit of their members and of the economy as a whole. Because their membership includes the biggest companies in the property industry - property developers and owners, institutions, fund managers, investment banks and professional organisations that support the industry - they are able to provide the knowledge and expertise needed by legislators and regulators.

They have built excellent working relationships with government departments and other regulatory bodies that deal with property, providing them with the industry view. They are consulted by these bodies and work with them to produce legislation, regulations and policies that are helpful to the industry and to improve or change those that aren't.

BPF Website

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RLA - Residential Landlords Association

RLA name was established in 1993. They represent over 6,000 landlords throughout England & Wales, which means a combined portfolio in excess of 150,000 properties

RLA Website

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IAVI - Irish Auctioneers and Valuers Institute - Ireland

With 1800 members and associate members, IAVI represents the majority of real estate agents and auctioneers in Ireland, and is by far the largest property body in the country.

The IAVI was established in the same year as the Republic of Ireland, with its registration as a company in 1922 and has served the interests of its members and the public alike. The IAVI (Irish Auctioneers & Valuers Institute) is there to represent the property profession in Ireland. Its role is to serve the interests of its members and the profession generally, as well as to safeguard those of the public, interacting between the groups to the benefit of both.

Lobbying. As part of its role, the Institute provides the widest possible range of public services and creates a more fully informed awareness of the property industry. The IAVI plays an important role as a lobbyist for the benefit of both the public and the profession.

Education. The IAVI is dedicated to furthering educational standards within the profession, thereby ensuring that fully qualified professionals practice with the top level of expertise and the highest standard of ethics demanded of IAVI members. These high standards have now culminated in the new IAVI Direct Final programme, which constitutes a four-year part-time Honours BSc Programme in Property Studies. This degree programme has been fully developed and is fully administered by the IAVI. Uniquely, however, it operates under a partnership arrangement with DIT, Bolton Street which ensures that the highest standards apply throughout and awards the degree to graduates. The IAVI continues to offer a one-year course in Residential and Land Agency designed for employees who will be involved in residential sales and valuations only.

IAVI Website

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PRTB - Private Residential Tenancies Board - Ireland

The PRTB was established in September 2004 to resolve disputes between landlords and tenants; operate a national tenancy registration system and provide information and policy advice on the private rented sector in Ireland. The PRTB dispute resolution service replaces the courts in relation to the majority of landlord and tenant disputes.Members of the Board of the Private Residential Tenancies Board are appointed by the Minister for the Environment, Heritage and Local Government. The members are professional and experienced individuals with expertise in the legal, arbitration, valuation or social policy fields. SEE ALSO: Renting in Ireland

PRTB Website

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irish landlord - Ireland

irish landlord is a free resource for irish property investors and irish landlords From landlord information to free lease agreements, landlord rights, landlord tips to PRTB information, tax on rental income, notice periods, PRTB registration, landlord registration, use our free lease agreement to ensure you comply with the PRTB rules. Download a PRTB registration form and inventory of contents

irish landlord Website

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Irish Property Owners' Association

The Irish Property Owners' Association seeks to protect and promote the interests of private residential landlords and encourage the supply of good quality accommodation and professional standards of management. The IPOA offers a one stop shop of advice and assistance. Through its local and regional organisation, members can access a network of other providers of rented accommodation. The IPOA provides a quarterly newsletter detailing changes and up to date information on the private property owner‘s rental market. Meetings are held regularly to keep members updated on matters affecting the business SEE ALSO: Renting in Ireland - IPOA

Irish Property Owners' Association Website

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FNAIM -Fédération Nationale de l'Immobilier - France

FNAIM is the 1st professional organisation of estate agents.Set up in 1946, FNAIM (French national real estate federation) is recognisable by the famous Yellow Cube logo, it brings together, over 11,000 real estate agencies. In becoming FNAIM members, professionals undertake to abide by the quality charter developed by the Federation. The charter underlines the ethics, integrity and professionalism required of all FNAIM members.

As a professional trade association, FNAIM is concerned with representing and defending the interests of real estate professionals and their clients, the consumers. Its mission has encouraged it to maintain privileged ties with public authorities and to participate actively in the preparation of statutory and regulatory provisions for all topics likely to have decisive implications for exercising a real estate profession, in particular, and the housing policy, in general.

With a number of analytical tools at its disposal, FNAIM is unquestionably a leading reference in the provision of information and economic studies on the real estate market. Every quarter, it puts out business updates presenting the position of old housing on the property transaction market and once a year, that of the income-producing real estate market. It also publishes studies on the real estate industry and statistics worth knowing. FNAIM can thus focus its lobbying action on viewpoints based on fact and supported by reliable economic data.

FNAIM is also backed by a Legal Department that keeps an on-going legislative and regulatory watch on the industry and allows the Federation to be a source of analyses and proposals in its dealings at Parliament level. It also meets the needs of members by being available for consultation by telephone or post.

FNAIM Website

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FIAIP - Italian Federation of Real Estate Agents

The Italian Federation of Professional Real Estate Agents, the only association composed solely of real-estate agents, was founded in 1976 and now has about 9000 members, spread throughout Italy in 20 Regions. It is estimated that there is an overall total of 25,000 Agencies in Italy. The National Council of FIAIP is composed of 126 members, being the 83 Regional and Provincial Presidents plus 43 elected members. The National Executive Committee consists of 21 members.

FIAIP Website

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APEMIP - Associação dos Profissionais das Empresas de Mediação Imobiliária de Portugal

APEMIP- Associação dos Profissionais e Empresas de Mediação Imobiliária de Portugal (Portuguese Real Estate Professionals and Agents Association) it’s a private association that represents in Portugal the real estate activity counting with around 3,500 members, out of a total of 4,000 existing accredited agents. APEMIP, with head office in Lisbon, is represented in its Regional Boards, to be closer and better support its associates of the Northern, Central and Southern regions of the Country, also creating representation offices in the Autonomous Regions of Madeira and Azores Atlantic islands. Apart from being a reputed Association that is acknowledged by the political power bodies, APEMIP is also an association whose opinion is considered and regarded by the mass media and by the public in general.

APEMIP Website

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AEGI - Asociacion Empresarial Gestion Inmobiliaria - Spain

AEGI Website

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AIPP - The Association of International Property Professionals

Building confidence in international property By promoting the highest standards of professionalism in the overseas property industry, the Association of International Property Professionals (AIPP) has been set up to provide the consumer with confidence, and the industry professionals with a united voice. They do not sell property.

They are a non-profit organisation whose sole aim is to improve the standards of professionalism in the international property market, helping the industry and the public. The AIPP will set the standards in this industry, improve the service to the consumer and make sure that the public understands what it means when they see the AIPP Member logo on company literature.

AIPP Website


NAR -National Association of Realtors -USA

The National Association of Realtors was founded as the National Association of Real Estate Exchanges on May 12, 1908, at the YMCA Auditorium in Chicago, Il.

NAR Website

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REINZ - Real Estate Institute of New Zealand

REINZ is established under the Real Estate Agents Act 1976 and governs real estate practitioners through its Rules and a Code of Ethics.

What they do: Regulate the real estate industry in New Zealand. Promote quality, expertise and integrity in the real estate profession. Protect the general public. Train and educate real estate agents. Provide advice and services to members. Operate the largest independent directory of properties listed for sale on the Internet in New Zealand.

REINZ Website

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REIA - Real Estate Institute of Australia

The Real Estate Institute of Australia (REIA) is the national professional association for the real estate industry in Australia. Since 1924, REIA has worked to represent real estate industry interests. REIA is a politically non-aligned organisation that provides researched and well-informed advice to the Federal Government, Opposition, media, and the public on a range of issues affecting the property market. REIA has an excellent reputation as the most credible source of knowledge and considered opinion regarding the commercial and residential property markets in Australia.

REIA has eight members, comprised of the State and Territory Real Estate Institutes, through which about 80 per cent of real estate firms and licensed agents are collectively represented.

REIA Website

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Please note: All Information provided about these Association and organisations is provided as a guide and should not be relied on for accuracy

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